Community Insights Campaign

Help shape the future of your community!

For 75 years, Snowy Hydro has played an important role in Australia’s energy landscape, leading the way in the transition to a renewable energy future. Throughout its proud history, Snowy Hydro has remained committed to supporting the communities where the Snowy Scheme operates.

We are hosting a community insights campaign to better understand the impacts of the Snowy 2.0 project on our local communities. 

Snowy Hydro wants our community, customers, and key stakeholders to help shape our current and future initiatives.

Have your say! We want to hear from you.

The survey is open from: 2 April to 27 May 2024

The survey is open to those over 18 years of age and who reside in the Snowy Mountains and surrounding regions.

The survey will ask 33 questions in four categories and take approximately 12 minutes to complete.

Those who complete the survey will be entered into a draw to win a trip to visit Lobs Hole, one the Snowy 2.0 project sites.

The campaign is being conducted by a third-party, Struber, on Snowy Hydro’s behalf to ensure transparency.

Why is Snowy Hydro undertaking this campaign?

Snowy Hydro has commissioned a community insights campaign to better understand the social impacts of the Snowy 2.0 project and inform our social impact strategy.

The online survey will gather local views from those who reside across the Snowy Mountains and beyond. The survey asks about your personal experiences and opinions regarding the impacts of the Snowy 2.0 project on the community and the regions – both positive and negative. We also want to know how you would like to see Snowy Hydro support these impacts and what you think is most important.

We will enhance our community support by better understanding how our local community members view Snowy Hydro, the Snowy 2.0 project, and our work.

When is Snowy Hydro undertaking this campaign?

We are having conversations with community members between April and May 2024 to help inform Snowy Hydro’s future community engagement and social impact work.


For more information or if you have some feedback or ideas you would like to put forward separately, contact us at:

Tel: 1800 623 827



Will my response be confidential?

Yes, the survey is 100% confidential. All responses will be collated before results are reported, and no individual will be identified.

Who can take part in the survey?

Anyone aged 18 years or more who lives or owns property in the Snowy Monaro, Snowy Valleys, Towong, Bega Valley, or surrounding local government areas can participate in this survey.

What will happen with the results of the survey?

The results will be shared in a report prepared for Snowy Hydro by an external agency. After the report is received, a summary highlighting key results will be shared with the community.

What sort of things does the survey ask about?

The survey has 35 questions separated into several categories. The questions include collecting participant demographic information, which will provide insights into participants’ backgrounds.

The survey then explores community concerns, sentiments, and perceptions regarding the Snowy 2.0 project, including its impact on social infrastructure and services. 

The latter questions focus on participant interactions with Snowy Hydro, satisfaction levels, and suggestions for improvement in engagement efforts.

How will the community be informed about the survey findings?

The community will be informed about the survey findings through various channels, including email notifications, newsletters, and updates on Snowy Hydro’s website and social media platforms.

Can I share the survey with others in my community?

Yes, of course. We would like to hear from as many community members as possible.

I don’t have access to the internet, is it possible I able to complete a paper survey?

Snowy Hydro are mindful that not every community member will be able to complete the survey online.

A printed version of the survey is available at the following locations:
• Snowy Hydro Discovery Centre, Cooma
• Snowy Hydro Main Office Reception, Cooma 
• Cooma Visitor Information Centre, Cooma
• Coffee Pedlar, Tumut
• Nimmitabel Bakery, Adaminaby
• Pickled Parrot, Khancoban
• Talbingo Supermarket, Talbingo
• NPWS Information Centre, Jindabyne
• Bush Chemist, Tumbarumba
• Corryong Visitor Information Centre, Corryong
• Merimbula Visitor Information Centre, Merimbula
• Bega Heritage Visitor Information Centre, Bega

Pop-up stall locations

Cooma – outside Cooma Visitor Centre, Sharp Street
Tuesday 2 April | 10am – 2pm
Friday 3 May | 10am – 2pm

Tumut – outside Harvey Norman, Wynyard Street
Wednesday 17 April | 10am – 2pm

Talbingo – outside Talbingo Centre, Lampe Street
Tuesday 14 May | 10am – 2pm

Khancoban – outside the Pickled Parrot, Mitchell Avenue
Friday 10 May | 12pm – 2pm

Merimbula Seaside Markets, Ford Park
Sunday 19 May | 8am – 12:30pm

Cooma Rotary Markets, Centennial Park
Sunday 19 May | 9am – 1.30pm

Adaminaby – outside Nimmitabel Bakery, Denison Street
Tuesday 21 May | 10am – 2pm

I can’t complete the online survey or attend one of the physical sites listed, can I still participate?

There are opportunities to complete the survey over the phone. To organise, please call 1800 623 776 or email

I have a different question – where can I ask it?

Our Community team welcomes your questions. To contact us please email: or phone 1800 623 776