Chief Customer Officer
Martin Exelby was appointed Chief Customer Officer in June 2026. In this role, he is responsible for leading the company’s retail strategy, growth and performance, with a focus on delivering exceptional outcomes for its Red Energy and Lumo Energy customers.
He joined Red Energy in 2004, playing a key role in the establishment of the business, and became its Chief Financial Officer in 2014. Martin has more than 35 years’ experience in the energy industry across a range of commercial and strategic roles, including with Contact Energy in New Zealand and PowerGen in the UK.
Martin holds a Master of Arts in Metallurgy, Economics and Management from the University of Oxford and a Master of Science in Environmental Technology, specialising in energy policy, from Imperial College London.